Privacy policy

Privacy Policy of Harlow London

Harlow London values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices outlined in this policy.

Collection of Personal Information
Harlow London collects various types of personal data to provide an optimal shopping experience. This data may include:

• First and last name
• Delivery and billing address
• Email address
• Phone number
• Payment information

Use of Personal Information
The collected personal information is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our product offerings
• Improving our customer service and responding to requests
• Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information
Harlow London does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders
• If required by law or to comply with legal procedures
• To protect the rights, property, or safety of Harlow London, its customers, or the public

Security of Personal Information
Harlow London implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:

• The use of encryption technologies for payment transactions
• Limited access to personal information for employees and partners who need it to provide our services

Retention of Personal Information
Harlow London retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights regarding their personal data under applicable law, including:

• Right of Access: Customers may request a copy of the personal data held by Harlow London.
• Right to Rectification: Customers may request the correction of inaccurate or incomplete personal data.
• Right to Deletion: Customers may request the deletion of their personal data, subject to legal retention periods.
• Right to Withdraw Consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies
Harlow London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy
Harlow London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any updates.

Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Harlow London via:

Email: info@harlowlondon.com

Harlow London is committed to protecting its customers' privacy and using personal data responsibly and securely.